Chad Fetter: QA Leadership Expert

30 Years of IT Quality Leadership Transforming Organizations

Chad Fetter, founder of Quality Works Consulting LLC, drives success through innovative IT Quality Assurance solutions. With 30 years of leadership in QA, Chad's passion for problem-solving and client satisfaction has transformed IT systems for leading organizations in healthcare, finance, retail, and utilities.

Chad Fetter - Founder of Quality Works Consulting

Expertise

Specialized skills developed over three decades of enterprise leadership.

UAT Strategy & Execution
Director-Level Team Leadership (80+ professionals)
Business Readiness & Release Validation
Test Automation & AI-Powered Quality
Regulated Environment Compliance (HIPAA, SOX, CMS)
Risk-Based Testing Methodologies
Quality Operating Models & Governance

Achievements

Measurable impacts delivered across global enterprises.

$5.3M

Cost Savings

Restructured enterprise software quality program through automation and process optimization

75%

Cycle Reduction

Transformed 12-week software validation cycles to 2 weeks through risk-based testing methodologies

144

Global Team Leadership

Successfully led worldwide quality organization with $11M budget across onshore and offshore resources

40%

Testing Efficiency Gain

Pioneered AI-driven test automation and intelligent defect prediction models

99%

Compliance Coverage

Delivered comprehensive software design assurance across critical healthcare systems with full regulatory compliance

80%

Automation Coverage

Built enterprise validation platform with 50,000+ automated test scripts enhanced by AI-driven optimization

Background

A career dedicated to elevating IT quality standards, building high-performing teams, and ensuring reliable software delivery across industries.

Director, Business Testing

Current

Sentara Health

Leading an 80-person distributed team driving healthcare quality assurance.

Consulting Director

Previous

C4 Technical Services

Guided strategic QA consulting initiatives for major clients.

Director, Quality Strategy and Delivery

Previous

Medica Health Insurance

Directed 144 global resources managing an $11M testing budget.

Test Manager

Previous

Genesis10 (Xcel Energy)

Managed testing for a massive Smart Grid implementation.

Quality Assurance Manager

Previous

tapQA

Led engagements at Mayo Clinic, UCare Health, and Northern Tool.

Practice Director

Previous

LogiSolve

Delivered testing strategies for Fortune 100 clients: Best Buy, Target, Wells Fargo.

Manager

Previous

Target Corporation

Oversaw retail systems quality and release management.

Managing Director

Previous

Ambient Consulting

Built and scaled a dedicated QA consulting practice from the ground up.

Industries & Clients

Healthcare

Medica, Sentara Health, UCare, Mayo Clinic, CareFirst

Financial Services

Wells Fargo, Securian Financial

Retail

Best Buy, Target, Northern Tool

Utilities

Xcel Energy

Education & Certifications

Bachelor of Business Administration

University of North Dakota

Information Management & Business Management

Certified Scaled Agilist (SAFe)

Scaled Agile Inc.

Achieved 2023

Ready to transform your QA function?

Partner with Chad for Quality Delivered, Results Assured. Contact Chad today to discuss how his 30 years of leadership can drive measurable results for your organization.

Quality WorksConsulting

Expert IT quality assurance consulting and beta testing services for robotic devices. We ensure your products meet the highest standards.

Contact
  • chad.fetter@qualityworksconsulting.com
  • +1 (612) 961-5250

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